Our Faithful Roots collection pieces are designed, made to order, and hand-finished in Los Angeles. Our Bia Collection is designed by Julia Miller and made in Minneapolis and our Rovan Side Table is designed by Andy Rovan and also made in Minneapolis.

Here, we believe nature’s design sensibility is unmatched. All of our furniture pieces feature natural materials. We use solid wood, with veneer on occasion, natural stone such as marble, and natural fibers like cane and Danish cord. Using these materials means there will be variations in wood color and grain patterns, knots, slight cracks, marble veining, along with other “imperfections” and characteristics we quite adore.

For stone, we always hone and seal our marble for finishing and our wood finishes are oil-based. To explore our materials and finishes used, visit our Swatches.

Each can vary, it's best to check your desired item’s details for specific lead times.

We do offer rush orders depending on the piece and customizations. Reach out to us here to inquire about a rush order for a 25% additional fee.

Absolutely, all of our Faithful Roots collection pieces have a variety of personalizations available and additional customizations can be made by request regarding size, dimensions, storage configurations, and more. Our estimated lead time starts from your deposit payment. We also offer renderings on occasion and can be provided upon request a few weeks after a deposit payment is made.

You can submit a custom order by emailing sales@faithfulroots.com and our team will guide you through the customization process. Once your selections and customizations have been submitted, a 50% deposit is required and we’ll have you confirm your details. If you have changes, you have up to 24 hours to notify us of your change requests before a fee will be charged.

Yes, our showroom features a variety of in-stock items from our collection as well as found art and home objects. You can view in-stock furniture here or schedule a visit to our Los Angeles showroom to view in-stock items in person.

Yes, we offer our upholstered pieces with a COM (Customer’s Own Material) option only. Our piece’s prices don’t include fabric. Review and fill out our COM Form to customize your desired piece.

Depending on your piece’s materials, you can read through our product care information to ensure your items last and look their best.

All orders placed on our website are due in full at time of purchase. All customized furniture orders made via invoice require a 50% deposit with the remaining balance due upon order completion.

We accept Credit Card with no fees at this time, as well as Check and Wire Transfers in full at time of purchase.

Yes, all of our items including furniture pieces and home objects are final sale due to their made-to-order or found-as-is condition.

Yes, if you need to cancel an order, you can do so within 24 hours of submitting, no fee added. Changes to your order can be made within 24 hours of deposit. Any change to your order may cause a change in price and lead time. After 48 hours, we cannot guarantee changes can be made. Customized items cannot be canceled or returned with no exceptions.

Please check back later for this information. If you have a question in the meantime, please email us.

Yes! You can apply to our Trade Program here.

We offer two choices for furniture:

• Los Angeles Delivery: We can coordinate and hire a local service to blanket wrap, transport, and deliver to an LA-based receiver or residential address. Email us to inquire about rates.
• Scheduled Will-Call Pickup: We cannot arrange the shipping or wrapping of furniture orders that don’t apply to Option 1, however we can connect you to Plycon Van Lines for nationwide shipping and packing. To retrieve a quote, you can contact Jay Juliano at jjuliano@plyconvanelines.com and tell them that we sent you.

Our showroom is located at 11531 W Pico Blvd. Los Angeles, California 90064.

Our showroom is open by appointment only on most weekdays. To schedule a time to stop by and shop furniture or objects, please email us at sales@faithfulroots.com.

At our showroom, you can browse all of our available objects, art, pillows, and furniture. Kindly note, most of our furniture is made to order, but we do have a limited selection available in the showroom that is ready for purchase and available for pick-up or delivery. If something catches your eye but it’s not quite the right finish or size, we can work with you on customizing and ordering a piece to suit your needs perfectly.